Cloud PBX Market Share, Competitor’s Analysis, Supply and Consumption 2020-2030

Global Cloud PBX Market: Overview

The global cloud PBX market is expected to expand at a CAGR of 14% during the forecast period of 2020 to 2030. Hence, the market is prognosticated to reach a valuation of US$ 68.3 Bn by 2030. The growth of the market is being driven by many factors including rising adoption of unified communications (UC) solutions by companies from different end use industries such as healthcare, BFSI, retail, real estate, and government.

A report by Transparency Market Research (TMR) delivers panoramic view of the global cloud PBX market. Thus, this document covers comprehensive study of major important factors such as growth drivers, expansion opportunities, demand-supply ratio, restraints, challenges, and competition analysis of the market for cloud PBX.

All the data gathered and study of the global cloud PBX market is presented in the form of varied segments, which are based on many crucial parameters such as service, enterprise size, end user, and region. Based on service, the market is divided into four key parts, namely, professional services, managed services, IT & cloud services, and network services. In terms of enterprise size, the market is classified into small & medium enterprises and large enterprises.


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Decreased Cost of Ownership Boosts Adoption of Cloud PBX Systems

Cloud PBX systems are gaining traction across a broad range of end-use industries owing to their cost-effective nature, as users need to pay only per year fees of phones. Moreover, there are several additional benefits of these systems such as improved customer satisfaction. Furthermore, cloud PBX are known for improving employee productivity with the help of different easy-to-deploy communication capabilities. On the back of these advantages, there is notable growth in the adoption of cloud PBX systems, which in turn, is projected to create ample opportunities in the market in the years ahead.

Cloud-based communication systems such as cloud PBX are in high demand in recent years owing to rise in the use of mobile devices and the increasing concept of bring your own device (BYOD). These systems are being increasingly used to serve mobile and distributed workforces today. Furthermore, there has been rapid growth in the number of mobile workers across the globe owing to the COVID-19 pandemic. Cloud PBX allows employees to work from anywhere, from any device, and at any time. This factor is fueling the sales growth in the cloud PBX market.


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North America to Maintain Leading Position in Market for Cloud PBX

Europe, Asia Pacific, North America, South America, and Middle East & Africa are several key regions supporting the growth of the global cloud PBX market. Among all regions, North America is projected to maintain its dominating position in the cloud PBX market owing to several factors such as rise in the adoption of cloud-based technologies by regional small & medium enterprises and their increased focus on optimization of operational costs.



Players Expand Their Businesses through New Product Launches

Some key players operating in the cloud PBX market include AT&T, Inc., Allworx Corporations, Barracuda Networks Inc., Avaya Inc., BullsEye Telecom Inc., T Group, Cisco Systems Inc., Centurylink, MegaPath Inc., D-Link System Inc., Mitel Networks Corporation, Microsoft Corporation, Nextiva Inc., NEC Corporation, Polycom, Panasonic Corporation, VirtualPBX.com, Inc., RingCentral Inc., and Vonage America Inc. Presence of many players denotes that the completion levels in the market are highly intense.


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Companies operating in the global cloud PBX market are increasing focus on new product launches in order to expand their product portfolio. For this purpose, they are seen investing heavily in R&D projects. Moreover, several enterprises are executing strategies such as mergers, acquisitions, collaborations, and partnerships so as to expand their businesses.

Enterprises in the cloud PBX industry are developing diverse policies that help them sustaining in unfavorable situations occurred due to the COVID-19 pandemic. Moreover, players are focused on performing their regular activities as per safety norms implemented by the regional government bodies.


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